- SARS has scheduled an eFiling system upgrade on 6 May 2023 to enhance its digital services and security.
- The upgrade is part of SARS Vision 2024, aiming to create a modern revenue service with robust technology infrastructure.
- During the upgrade, the eFiling platform may be intermittently available, and users are advised to plan their activities accordingly.
The South African Revenue Service (SARS) has announced a scheduled system upgrade for its eFiling platform on Saturday, 6 May 2023, in line with their Vision 2024 plan. The upgrade, which will take place between 05:00 am and 10:00 am, is part of the agency’s ongoing efforts to modernize its systems and provide streamlined online services to taxpayers and traders.
SARS Vision 2024 aims to transform the organization into a smart, modern revenue service with unquestionable integrity that is trusted and admired by the public. Key to achieving this vision is the development of digital platforms and technology infrastructure that ensure clarity, certainty, and ease of compliance for taxpayers.
The scheduled upgrade is set to enhance the availability, robustness, and security of the eFiling platform. However, users should be aware that the platform may be intermittently available during the upgrade window.
SARS remains committed to providing digital and streamlined online services to its users, continually improving its technology assets, and building public trust and confidence in its operations. Regular upgrades, enhancements, and maintenance are part of the organization’s strategy to ensure that its digital platforms and technology infrastructure meet the highest standards.
Taxpayers and traders are encouraged to plan their eFiling activities around the scheduled upgrade to avoid any disruptions in service.
For users who require assistance during the upgrade period or have questions regarding the eFiling system, SARS has advised that its call center will remain operational to provide support. Taxpayers and traders can reach the call center at the usual contact number for any queries or concerns.
In addition to the eFiling platform, SARS is actively working on further digital enhancements, including a mobile application, which will simplify tax compliance and improve accessibility for taxpayers on the go.
The revenue service also reminds users to keep their login credentials secure and to report any suspicious activity to SARS immediately. Maintaining the security of taxpayer information is a top priority for the agency, and users play a critical role in protecting their own data.
As the scheduled upgrade approaches, SARS urges users to complete any urgent eFiling tasks before the maintenance window to minimize disruptions. The agency appreciates the understanding and cooperation of taxpayers and traders during this crucial system upgrade, which will ultimately contribute to the modernization and improved efficiency of South Africa’s revenue services.
For more information about the eFiling system upgrade, as well as future updates and enhancements, visit the SARS website or follow them on their official social media channels.
