Best car insurances in South Africa 2021

Posted on Jan 12, 2021 by Staff Writer

Rateweb | South Africa

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Nowadays having the best car insurance is vital. According to the National Traffic Information System (eNTIS), in January 2020 the live registered population of vehicles in South Africa was 12 729 325 . Among those registered, over 65% South African vehicles are not insured.

Most motorist ridicule the need to insurer their vehicles, they say insuring a car is expensive and the monthly premiums are burdensome.

Looking at the financial implications of not having a cover and the trauma it brings when you have been found on fault in a car accident should give you a reason to start shopping for a car insurance.

Car insurance can help you offset the loss of a huge sum in the following manner:

  • Provides benefits to survivors when an accident results in death.
  • It covers lawsuits, including legal fees brought against you as the result of an accident.
  • Covers the bills of vehicle repairs due to damage caused in an accident
  • Also, the thought of being covered reduces trauma when involved in an accident

Best Car Insurance in South Africa 2021

RankingInsurance CompanyClassification
1DiscoveryBig
2MiWayBig
3OutsuranceBig
4Auto and GeneralBig
5Old MutualBig
6Budget InsuranceBig
7Dial DirectBig
8King PriceBig
91st for WomenBig
10HollardBig
11AA InsuranceSmall
12Virgin MoneySmall
13SantamSmall
14MomentumSmall
15PPSSmall
16RegentSmall
17Mutual and FederalSmall
18FNB InsuranceSmall
19Alexander ForbesSmall
20AIG InsuranceSmall
Best Car Insurance in South Africa 2020

Reviewing and comparing insurance policies will help you decide and pick a company that will cover you in the most convenient way you might prefer. When picking the insurer consider:

Annual rate check

  • check rates from different companies to make sure you pick the one with a good deal
  • even though the premium you pay is determined by the cost of your car, the value of repair parts and other variables, some companies are generally expensive/ charge higher rates than others

Pick top rated car insurance company

There are a lot of rated insurance companies which are doing just well, but some are rated higher than others because of the way they:

  • Deal with claims – some companies are very quick to respond to claims received, their clients don’t have to make too many unnecessary follow-ups just so they get their claims settled
  • Payments – check the window period from the time of claim to the time of payment. Good companies don’t take too long before they pay out claims.
  • Treat clients – customer service desk and call centres are the ones who have direct contact with clients. You do not want to get insurance from a company that receives too much complains in regard to the way they handle call-ins. If you have a breakdown in the freeway, you wouldn’t want your insurance company to put you on hold when you call in for help.

Discounts

Some companies offer a discount for good driving, if you know you are a good driver you might want that to be considered when your premium is calculated.

Carinfo research best car insurance outcomes

On coming up with the best insurance companies, we also used the findings of research done by carinfo. In the research, companies were put in two groups; the big companies and the small companies.

The groups were created by dividing companies according to the consumer reviews they have. A company with more than 500 reviews was categorised as a big company and those with less than 500 reviews fall in the small companies category.

In the research, Discovery Insurance came out as the best car insurance in big companies followed by Outsurance and MiWay.

Discovery insurance

Discovery has an innovative car insurance cover that gives incentives to good drivers thus keeping drivers safe, with state of art safety features. The company also covers motorcycle, quad bikes, caravan, trailer and watercraft. Offering a third party, fire and theft cover as well.

In the research, comprising a sample of over 500 reviews, complaints were:

  • 21% were complaints on feedback and response
  • 9% repair and services
  • 12% billing and accounts
  • 5% call centre
  • 4% breach of contract

49% of the reviews were compliments by happy clients.

Outsurance

Outsurance has a lucrative bonus they call ’’cash OUTbonus’’, fixed excess and 12 month guaranteed premiums. The company also covers motorbikes, caravan and trailers.

In the research, comprising a sample of over 500 reviews, complaints were:         

  • 19% were complaints on feedback and response
  • 9% repair and services
  • 13% billing and accounts
  • 8% call centre
  • 6% breach of contract

45% of the reviews were compliments by happy clients.

MiWay insurance

MiWay offers flexible car insurance premiums and a self-customized policy, you can cover non-standard sound systems or other car accessories.

In the research, comprising a sample of over 500 reviews, complaints were:

  • 22% were complaints on feedback and response
  • 8% of repair and services
  • 17% billing and accounts
  • 12% call centre
  • 5% breach of contract

36% of the reviews were compliments by happy clients.

Among the small companies, AA Insurance came up on top as best car insurance followed by Momentum Insurance and FNB Insurance.

AA Insurance

The AA Insurance has reliable roadside assistance for its members. 24/7 car failure assistance has benefits when in a breakdown and also for medical rescue. The company covers company cars and light trucks, rental cars, taxi cars and commercial vans as well as manufactures and leasing companies.

In the research (less than 500 reviews) the complaints where as following:

  •  6% were complaints on feedback and response
  • 17% of repair and services
  • 22% billing and accounts
  • 0% call centre
  • 6% breach of contract

49% of the reviews were compliments by happy clients.

Momentum Insurance

The momentum car insurance has up to 30% cash back bonus and free roadside assistance. Generally, Momentum is a short term insurance provider.

In the research (less than 500 reviews) the complaints where as following:

  •  22% were complaints on feedback and response
  • 14% of repair and services
  • 9% billing and accounts
  • 6% call centre
  • 6% breach of contract

43% of the reviews were compliments by happy clients.

FNB Insurance

FNB Insurance covers against loss and damage of vehicles without restriction on drivers, as long they have a valid SA driver’s license and the policy owner’s permission.

In the research (less than 500 reviews) the complaints where as following:

  •  28% were complaints on feedback and response
  • 11% of repair and services
  • 8% billing and accounts
  • 11% call centre
  • 10% breach of contract

Conclusion

From the information in this article, you are now able to shop for the best car insurances provider that best fits your preferences and is favourable to your lifestyle. Which one would you find ideal?

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