Medihelp review 2021

Posted on Jan 5, 2021 by Staff Writer

Rateweb | South Africa


Type Private
Sector Health
Founded 1905
Employees 900
Founders EFE Wright, AJ Frith, RA Eales, R Bourne, C Long
Address 410 Steve Biko Road
Phone 012 334 2000
Products Hospital plan, Medical Aid, Student Medical Aid

Medihelp is a South African medical scheme served in all the provinces of South Africa. The company is headquartered in Arcadia Pretoria.

Not only does Medihelp provide medical schemes to the working class but also provides a medical aid option to students.

Medihelp Medical Scheme is one of the top 5 open medical schemes in South Africa.

The scheme covers over 200 000 lives. With so many lives in Medihelp’s hands, the company has over 850 employees. Of the 850 plus employees, 25-50% of the employees are black.

The company has a number of clients but most notable includes Eskom, VW SA, and Murray & Roberts.

According to Consulta, Medihelp came in 3rd with 73,5% on the South African Customer Satisfaction Index of the local medical aid industry statistics.

Medical plans offered by Medihelp

Hospital Plan: PRIME 1

The Medihelp hospital plan offers access to private hospitalisation and minor day to day medical expenses.

Hospital plans come with added benefits such as screenings, immunizations, pregnancy and baby benefits.

Core benefits of the hospital plan:

  • Full cover on 270 prescribed minimum benefit conditions. It includes diagnosis, treatment and care.
  • You are covered for 26 chronic disease illnesses. These are listed on the Medihelp Chronic Disease List.
  • There are no limits on hospitalisation provided you use one of the 120 network hospitals.
  • You receive cover for emergency medical services such as road and air transportation throughout South Africa.
  • For your recovery, Medihelp aids your post-hospital care for up to 30 days after leaving the hospital.
  • In the event that you suffer trauma, you will receive post-exposure prophylaxis.
  • Unlimited specialised radiology when you are in and out of the hospital. You will need to pay R1650 and Medihelp pays the balance.

Added insured benefits for the hospital plan includes:

  • Screenings and immunizations such as combo test which include blood pressure, cholesterol, blood glucose and BMI. You also get screenings and immunizations for HIV, Tetanus, Flu vaccine, HPV vaccine and Pneumovax vaccine.
  • Women and men can get health tests for a pap smear, bone mineral density, prostate cancer, mammogram and FOBT. For those with specific health care needs can get dietician consultation, chronic care programme and back treatment programme.
  • Pregnancy and baby benefits include 12 ante- and postnatal pregnancy consultation, two 2D ultrasound scans, two GP/specialist visits and child immunization.

Medihelp Savings Plan: PRIME 2

Prime 2 plan provides comprehensive hospital cover either at any facility or through a network of 120 private hospitals.

The plan starts from R2160 for those that use the Medihelp network and R2772 for those that want to use any other facilities. With the prime2 medical aid, you save 15% on your monthly premiums.

Core benefits of the Savings Plan:

  • Unlimited cover for a trauma that necessitates hospitalization.
  • 100% cover for 270 PMB and 26 chronic conditions.
  • You get R1800 per year for speech therapy, occupational therapy and physiotherapy which you can use for 30 days after being discharged
  • Oncology cover of R231 800 per family per year for non-prescribed minimum benefit. 100% oncology cover for prescribed minimum benefit.
  • Psychiatrist treatment of up to R24 400 per beneficiary per year.
  • You get prostheses benefits of up to R61 900.

Added benefits of the Savings Plan:

  • Prostate test for men over 40 years.
  • A mammogram test for women 40 years or older.
  • A pap smear test for women.
  • Child benefits include two additional GP or specialist visits and standard child immunization for children.
  • Maternity benefits include pregnancy and baby program me, 12 ante-& postnatal consultation and two 2d ultrasound scans per family.
  • Routing screening and immunization include HIV testing, flu vaccination, tetanus vaccine and two HPV vaccinations for girls and boys between 10-14 years

Medihelp Savings Plan: Unify

Unify savings account combines a savings account with a hospital cover. This product earns interest on unused funds on the medical savings account for day to day medical expenses.

For a primary member, premiums start from R2598. You can visit any private hospital in South Africa.

Core benefits of the Unify savings plan:

  • Full cover for 270 prescribed minimum benefit conditions.
  • Cover up to 26 chronic illnesses. These can be found on the Medihelp Critical Disease List.
  • Hospitalization on any hospital in South Africa with no annual hospital limit.
  • You receive cover on emergency medical services such as road and air transportation in South Africa.
  • Covers post-hospital care for up to 30 days.
  • Should you suffer from trauma you will get post-exposure prophylaxis.
  • You receive in and out of hospital specialised radiology
  • Covers childbirth in hospital and should you want a home birth, the cover is up to R13 000 for a home birth.

Added benefits of the Unify savings plan:

  • Selected immunization and screenings of HIV, blood pressure, pap smear, flu vaccination, tetanus vaccine and cholesterol.
  • Support wellness that includes chronic care programmer, back treatment and dietician consultation.

Comprehensive Plan: PRIME3

The comprehensive hospital plan covers the facility of your choice and has added insured benefits.

This product is ideal for families and individuals with more extensive Healthcare needs.

With a choice to use Medihelp network of 120 private hospitals nationwide, you can save up to 18% on this plan.

For network-affiliated members the minimum amount is R2964 and for non-network members, the minimum amount is R3618 for the main member. The main member can add dependents and children.

Day to day benefits of the Prime 3 plan:

  • GP and specialist consultation, therapy, clinical psychology, supplementary health services and more.
  • For day to day benefits the main member has up to R9 450 to utilise per year.
  • You get optometry benefits such as R1 185 for contact lenses and R800 for a frame or lens enhancements per 24-month cycle.
  • Dentistry benefits include oral hygiene, routine check-ups and X-rays.
  • Chronic medication is 100% funded by Medihelp whether non-network or network-affiliated.


Medihelp is one of the best medical schemes in South Africa and has over 100 years of experience in the health sector.

The company has a AA rating from the Global Credit Rating Company.

Also, it is recognized by Deloitte as the 7th best medium-sized company to work for in South Africa.

It is no secret that the company receives generally positive reviews. This is not only from the employees and clients but also from other connected stakeholders.

Medihelp is indeed helping South Africans by providing one of the best medical schemes in the country.


Open a free trading account today

Open a Live Trading Account Today, Get Free Daily Trading Signals. Open your trading account right now and get your financial trading journey started with this great broker. No commissions, get 24 hour withdrawals with this award winning platform.

One thought on “Medihelp review 2021

Leave a Reply

Your email address will not be published. Required fields are marked *

Scroll to top