- Amazon is hiring technical support and customer service associates in South Africa, both for a Cape Town facility and work-from-home positions.
- Applicants need to be at least 18 years old with a matric or equivalent qualification, one year of experience, computer proficiency, and excellent English language skills. Successful candidates for the more technical roles should ideally have experience in tech support.
- All jobs pay R67.35 per hour with an expected 40-hour week, which equates to roughly R13,000 per month. Work-from-home positions require a fixed-line internet connection with a speed of at least 10Mbps down and 5Mbps up.
Amazon has recently posted job ads for technical support and customer service associates in South Africa. While there have been rumors of Amazon laying off employees in other countries, the company is actively hiring in South Africa. The job requirements are not overly onerous, with applicants needing to be at least 18 years old with a matric or equivalent qualification, one year of experience, computer proficiency, and excellent English language skills.
Successful candidates for the more technical roles ideally have experience in tech support, while those applying for customer service roles could have experience in a call center or high-end retail. In previous hiring rounds, some successful candidates had worked as shop-floor assistants or cashiers in stores.
Amazon is looking for both permanent staff and contract workers to deal with seasonal demand, with an expectation that employees will work occasional late, overnight, and weekend shifts. All the jobs pay R67.35 per hour with an expected 40-hour week, which equates to roughly R13,000 per month. Work-from-home positions require a fixed-line internet connection with a speed of at least 10Mbps down and 5Mbps up.
South Africa’s official unemployment rate is around a third of the population, making Amazon’s hiring spree a much-needed boost for the country’s economy. However, Amazon has not specified the number of positions available. Despite the global economic slowdown, some large companies are rapidly expanding, and Amazon’s hiring in South Africa is a prime example of this trend.
Here are the links to the jobs:
- Seasonal Technical Support Associate (Cape Town)
- Technical Support Associate (work from home)
- Technical Support Associate (Cape Town)
- Seasonal Customer Service Associate (work from home)