Ackermans Account Review 2024: A Comprehensive Look at Benefits, Application, and Management

In 2024, the Ackermans Account continues to be a popular choice for South African consumers, offering a convenient store credit […]

Ackermans Account

In 2024, the Ackermans Account continues to be a popular choice for South African consumers, offering a convenient store credit card with a range of benefits. This review provides an in-depth look at how the Ackermans Account works, its advantages, disadvantages, application process, payment options, and more.

How the Ackermans Account Works

Application Process

To obtain an Ackermans Account, South African residents have two primary application methods:

  1. Online Application:
    • Requirements: South African cellphone number, valid South African ID, and the latest proof of income.
    • Apply on the Ackermans website, providing necessary details.
  2. SMS Application:
    • Send an SMS with your First Name, Surname, South African ID number, and gross income to 34413 (SMS is free).
    • Await contact from Ackermans credit department regarding your application.

Applicants must be 18 years or older, and various proof of income documents are required based on employment status, ensuring a diverse range of individuals can access the Ackermans Account.

Credit Limit and Usage

Once approved, applicants receive a credit limit redeemable at Ackermans and partner stores, including Shoe City, Refinery, and Dunns. The credit must be repaid within 12 months to avoid high-interest charges.

Additional Benefits

For an extra monthly cost, account holders can join the Ackermans Club, offering exclusive perks:

  • Every other month, subscribers receive a monthly club magazine.
  • Bi-monthly giveaways and bursaries worth up to R50,000.00.
  • Funeral cover for club members, with a division of R6,000.00 for the member and R4,000.00 for the partner.
  • 20% discount on GP consultations at network hospitals.
  • Access to the Dial-a-Teacher service for children’s academic support.

The Ackermans Club adds a layer of value for those willing to pay a little extra.

Managing Your Account Remotely

Modern convenience meets finance with remote account management options:

  1. USSD Code:
    • Dial 130602# for free on your cellphone.
    • Check balances, view mini-statements, apply for more credit, and change statement preferences.
  2. WhatsApp:
    • Use WhatsApp to view account details, adjust credit limits, upload documents, and communicate with Ackermans representatives.

Advantages and Disadvantages


  1. Accessibility:
    • Pensioners and government grant recipients with a minimum monthly income of R1,250.00 are eligible.
    • Individuals without formal employment but with proof of income can apply.
  2. Remote Account Management:
    • USSD codes and WhatsApp provide convenient options for managing accounts remotely.
  3. Flexible Credit:
    • Apply for additional credit at any time.
  4. Ackermans Club:
    • Exclusive benefits for club members at a reasonable cost.


  1. Limited Store Options:
    • Fewer store options compared to other clothing retailers.
  2. Limited Partner Variety:
    • The account includes only clothing partners, lacking additional non-related goods or services.

Ackermans Account Application Requirements

Applicants need to meet specific criteria to be eligible for the Ackermans Account:

  1. Age and Identification:
    • Must be at least 18 years old.
    • Valid South African ID required.
  2. Proof of Income:
    • Varies based on employment type (permanent, contract, self-employed, domestic worker, pensioner).
    • Documentation includes payslips, bank statements, or other proof of income.
  3. Proof of Residence:
    • Recent proof of residence not older than three months.

Meeting these requirements ensures a smooth application process for prospective Ackermans Account holders.

How to Pay for the Ackermans Account

Paying for the Ackermans Account is made easy with multiple options:

Payment MethodDescription
In-StorePay at any Ackermans location at the till point.
Ozow Instant EFTPay online via Ozow using your 16-digit account number.
Flash MerchantsPay at any Flash Merchant using your account number.
Mobile Banking App or Internet BankingPay through your bank’s mobile app or internet banking.
EFT Payments & Debit OrdersMake EFT payments or set up a debit order.
WhatsApp BotUse the WhatsApp Bot for easy access to instant EFT channels.

Using these methods, account holders can conveniently manage their payments.

Where Can I Use My Ackermans Account

The Ackermans Account is accepted at the following retailers:

  • Refinery stores
  • Ackermans stores
  • Dunns stores
  • Shoe City

This widespread acceptance enhances the utility of the Ackermans Account for a diverse range of shopping needs.


The Ackermans Account offers a comprehensive and accessible financial solution for South African consumers. Its flexibility, remote account management options, and additional benefits through the Ackermans Club make it a viable choice for those looking for a clothing store account.

Whether you’re a pensioner, government grant recipient, or employed individual, the Ackermans Account provides a pathway to convenient and secure shopping experiences. With multiple payment options and widespread acceptance at partner stores, it caters to the diverse needs of South African consumers. As with any financial product, it’s crucial to understand the terms, benefits, and responsibilities associated with the Ackermans Account to make informed financial decisions in 2024.

Frequently Asked Questions (FAQ) for Ackermans Account

1. What is the Ackermans Account?

  • The Ackermans Account is a store credit card that allows customers to make credit-based purchases at Ackermans and its partner stores.

2. How do I apply for an Ackermans Account?

  • You can apply online through the Ackermans website or via SMS. Provide your South African ID, cellphone number, and proof of income.

3. How long does it take to process an Ackermans Account application?

  • Processing typically takes 3-5 working days. Successful applicants receive account details and credit limits via SMS.

4. Can I increase my Ackermans Account credit limit?

  • Yes, you can request a credit limit increase by contacting the Ackermans customer service team. Approval depends on your credit history.

5. What is the Ackermans Rewards program?

  • The Ackermans Rewards program allows account holders to earn points on purchases, redeemable for discounts on future transactions.

6. How can I manage my Ackermans Account remotely?

  • You can use USSD codes to check balances, view mini-statements, and apply for more credit. WhatsApp is also available for account management.

7. What are the benefits of joining the Ackermans Club?

  • Ackermans Club members enjoy exclusive perks such as a monthly magazine, giveaways, bursaries, funeral cover, GP consultation discounts, and a Dial-a-Teacher service.

8. What stores accept the Ackermans Account?

  • The Ackermans Account is accepted at Refinery, Ackermans, Dunns, and Shoe City stores.

9. How can I pay for my Ackermans Account?

  • Payment options include in-store payments, Ozow Instant EFT, payments through Flash Merchants, mobile banking app or internet banking, EFT payments, and debit orders.

10. Is there a monthly service fee for the Ackermans Account?

  • Yes, there is a monthly service fee of R9.95. This fee covers temporary disability, death, and retrenchment coverage.

11. Can pensioners and government grant recipients apply for the Ackermans Account?

  • Yes, pensioners and those on government grants earning at least R1,250.00 per month are eligible.

12. Are there additional fees for using the Ackermans Account?

  • While there is a monthly service fee, the Ackermans Account does not charge interest on unused credit, making it cost-effective for occasional users.

13. How can I check my Ackermans Account balance?

  • Use USSD codes to check your account balance or use the WhatsApp Bot to get real-time information.

14. Can I apply for additional credit at any time?

  • Yes, account holders can apply for additional credit at any time using USSD codes.

15. What happens if I miss a payment on my Ackermans Account?

  • Missing a payment may negatively impact your credit score. It’s advised to notify Ackermans as soon as possible to avoid further complications.

16. Can I close my Ackermans Account?

  • Yes, you can close your Ackermans Account after settling any outstanding balance. Contact the Ackermans customer service team for account closure.

17. Is there a penalty for early repayment of credit on the Ackermans Account?

  • No, there is no penalty for early repayment. Repaying within the 12-month period is encouraged to benefit from low-interest charges.

18. How can I contact Ackermans customer service?

  • You can contact Ackermans customer service at 0860 900 100 or use the WhatsApp Bot for assistance.

19. Can I join the Ackermans Club at any time?

  • Yes, you can join the Ackermans Club at any time by paying the additional monthly fee.

20. Is the Ackermans Account available to individuals without formal employment?

  • Yes, individuals without formal employment but with proof of income, such as a bank statement, can open an Ackermans account.