FNB Mobile App review 2024

The FNB Mobile App is a free application that is available to FNB product holders. The app can be used by FNB customers with the following products:

  • Insurance
  • Finance
  • Investment Account
  • Checking Account
  • Savings Account
  • Business Banking
  • Health Cash Plan
  • Credit Cards
  • Home Loan
  • Personal Loan
  • Retirement Savings and more

The FNB mobile app stands as one of the leading banking applications in South Africa, if not the best. With the widespread surge in mobile app usage globally, having a mobile app has become indispensable for banks. Consequently, the necessity for banks today is to provide an intuitive yet comprehensive banking app replete with essential financial tools and banking functionalities. Acknowledging the rapid digitization of the world is imperative for the banking sector.

FNB has seamlessly integrated its manual processes with its mobile banking app, boasting over 5.3 million active transactional users. Over recent years, First National Bank has actively encouraged its clientele to embrace digital banking services. Customers who opt out of using digital platforms often face fees at branches for transactions, receiving bank statements, checking balances, among other services.

As an FNB customer, it is essential to familiarize yourself with the company’s digital platforms. The FNB Mobile App, in particular, significantly streamlines your banking experience beyond expectations.

This article aims to guide you through the initial steps or provide insights into some of the features available on the FNB Mobile App.

The FNB mobile app offers a broader range of functionalities compared to many other banking apps in South Africa.

We will delve into some of the remarkable features offered by the FNB mobile app, along with other purposes for which you can utilize the app.

FNB Mobile App Key Features

Accounts feature

The Accounts feature grants you access to all your accounts held with FNB and Rand Merchant Bank. Additionally, you can add new accounts directly through this feature, saving you the hassle of visiting a physical bank branch.

Included in the Accounts feature are various types of accounts such as checking accounts, investment accounts, credit accounts, and rewards accounts. If you have business accounts with FNB, they will also be visible in this feature, provided you are listed as one of the account signatories.

Each account listed in the Accounts feature allows you to perform a range of actions, including transactions and more. You can initiate payments, conduct inter-bank transfers, retrieve bank statements, obtain account confirmation letters, visa application letters, and manage account settings.

The Accounts feature within your Mobile App serves as your central hub for managing your accounts, conducting purchases and transactions, and accessing essential banking documents. This feature replaces the need for frequent visits to physical bank branches by granting you direct access to the bank’s computerized system, which was traditionally accessible only to bank consultants.

Nav-igate Life feature

Nav-igate Life is the most interesting feature on the FNB Mobile App.

This feature gives you benefits that are more than banking itself. Let us have a look at what the Nav-igate Life feature has:

Sub-feature: Money

With the money, you are able to track your financial wellbeing. By using this feature you will know what kind of a spender you are.

You can track your spending, check available funds, check credit status and set savings goals. This sub-feature will surely help you with your finances by making cautious financial decisions.

Sub- Feature: Car

Car sub-feature gives you access to your car(s) information and offers from Wesbank.

You can add all your cars using this sub-feature and renew their licenses and pay fines due to the cars.

There are tips on how to save fuel for your cars, all needed is to add a car and receive fuel tips.

Sub-Feature: Home

This sub-feature helps with selling a house, applying for a home loan, getting pre-approval, estimating home value and finding a property.

You can manage all these and track your home loan application using this sub-feature.

Sub-Feature: Wellness

With wellness, you can apply for life cover, critical illness cover and disability cover.

You get access to free and paid exercise events around your area such as cycling and marathon.

Insurance in the FNB Mobile Banking App

With the insurance feature you can get to apply for insurance online with just a few simple steps.

The insurance covers include life, disability and critical illness. Covers up to R10million for life and disability and R5million for critical illness.


The vouchers section lists all of the coupons that you get from FNB. These may include discounts on Uber rides and Uber eats and many others.

You can also buy vouchers using this feature.

Vouchers can be bought online from the following stores: Daylife spa, Bounce, Makro, Incredible connections, Poetry, Showmax, Cycle lab, Tread+Miller, Cape union mart, Le Creuset, Poetry, Sports man’s, Shoprite checkers, Numetro, Ster-kinekor, the pro shop, Old khaki, iTunes and DNAnalysis.

Forex in the FNB Mobile Banking App

Forex feature allows you to transact using Forex and also receive foreign currency. You can check who sent you money from abroad or check your previous receipts.

If someone has sent you money from abroad using a Foreign currency you can only retrieve the money by using this feature. Particularly going to Global receipts and selecting new receipts.

Forex exchange rate chart is available on the feature and can be utilized before making a payment or receiving a payment from abroad.

If you are to receive money from abroad then you need to familiarise yourself with this feature.

Investments in the FNB Mobile Banking App

Investments feature makes it easier for you to see how your investments are doing at a glance.

All the shares, tax-free savings, retirement investment and unit trusts are all available for you to see.

You can buy shares using this feature or apply for a savings or any investment account.

Shares are those from the JSE and some of the best stock markets in the world.

How to get started with FNB Mobile App

  • Open a bank account with FNB.
  • Claim your login details by registering on the FNB website.
  • Register by using your bank card and card pin number.
  • Download the FNB mobile app on the app store or Google store.
  • Use your username and password to log in.


FNB mobile app provides a great deal of banking experience with exciting technology that comes with it.

With the app you can do nearly anything that involves banking from managing accounts, stopping debit orders, adding retirement accounts etc.

The FNB mobile app offers such great experience and goes beyond banking by tracking your wellbeing and car necessities.

It’s only if you try it then you will understand the benefits of using the app.



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