OUTsurance Home Contents Insurance Review 2023

OUTsurance home contents insurance is a policy that protects your home’s valuables. If you remain claim-free after 2 years, OUTsurance home […]

OUTsurance Home Contents Insurance 

OUTsurance home contents insurance is a policy that protects your home’s valuables. If you remain claim-free after 2 years, OUTsurance home contents insurance will refund 10% of your premiums. Following that, if you do not file a claim within the next 12 months, you will receive 10% of your paid premiums.

The OUTsurance home contents insurance guarantees that the premiums will remain constant for a period of 12 months. Premiums are guaranteed to remain constant for a period of 12 months, even if the policyholder makes a claim during that time.

The OUTsurance home contents insurance includes free access to a 24-hour home assistance service. When replacing or repairing home contents on a claim, OUTsurance works with approved partners to provide expedient services.

The OUTsurance home contents insurance provides a cover that can be optimised according to one’s insurance needs. We discuss the OUTsurance home contents insurance in greater detail below.

OUTsurance Home Contents Insurance 

OUTsurance Home Contents Insurance covers personal belongings at one’s registered address. The contents that can be insured under the policy must be owned by the policy owner or a member of the policy owner’s household.

You have a responsibility as a policy owner to communicate with OUTsurance. Communication can take place for a variety of reasons, including:

  • If your home address changes, that is, if you move from one address to another. Your belongings will also need to be relocated, so you must communicate the new address.
  • When your home is vacant for more than 60 consecutive days.
  • If your personal belongings remain in the home you rent or sublet.

It is your responsibility as the policy owner to keep your OUTsurance policy’s cover amount up to date. This is required because personal possessions can appreciate or depreciate in value, and personal possessions can be sold or replaced. 

What the OUTsurance Home Contents Insurance Covers 

OUTsurance Home Contents Insurance covers any loss or damage caused by fire, explosions, or earthquakes. This includes damage caused by natural shifts in land movement.

Natural disasters such as a storm, hail, flood, thunder, lightning, or snow are all covered. OUTsurance will pay to repair or replace home contents that have been damaged by natural disasters.

Water heating systems, water supply tanks, cisterns, and pressurized water pipes that are permanently attached to the structure are covered for loss or damage caused by bursting or overflowing. Your Home Contents will be replaced or repaired if they are lost or damaged as a result of these incidents.

Accidental damage to home contents is covered if the policy owner or household members did not intentionally damage the home contents. Accidental breakage can occur with TV sets, mirrors, or glass that is a part of any furniture.

If the policyholder’s house burns down, OUTsurance will cover the fire department’s fees and costs. Temporary housing will be provided if the home is rendered unliveable as a result of any covered incident. You will also be reimbursed for any lost rent if the building is rented or sublet.

OUTsurance provides cover for personal liability. Personal liability cover is provided to the extent that:

  • Accidental death or bodily injury to other people other than members of your household or your domestic employees and
  • Accidental loss of or damage to property belonging to people other than members of your household or domestic employees. 

OUTsurance will cover the legal costs when someone makes a claim against you in the event of a coverable occurrence causing injury or death. 

What the OUTsurance Home Contents Insurance doesn’t Cover 

  • Damage or loss
  • Caused with the policy owner’s knowledge or consent by the policy owner, any member of their household, their tenant, or a lawful occupant.
  • Money, cheques, bonds, promissory notes, coins, stamps, or personal documents .
  • Motor vehicles include automobiles, motorcycles, motorized scooters, caravans, trailers, and so on.
  • Loss or damage as a result of scorching.
  • Parts or items that are still part of a set or pair.
  • Scratching, chipping, cracking, denting, biting, tearing, or dirtying cause or contribute to damage.
  • a lack of maintenance, construction, alterations, or repairs, poor workmanship or materials,
  • Defects in the building’s design or construction, theft, attempted theft, fire and explosion loss or damage, and accidental damage if home contents were stored in an illegally occupied building are not covered. Home contents are not covered if they are left in an empty, abandoned, or vacant building
  • Damage caused by retaining walls unless they are designed or constructed according to structural engineering specifications. 
  • Damage directly or indirectly caused by settlement, shrinkage, or expansion of soil due to change in moisture content caused by extreme weather conditions. 

Optional Covers for OUTsurance Home Contents Insurance 

You can have additional covers on your home contents policy at an additional premium. The following can be added to your policy. 

  • Theft cover for unoccupied buildings
  • Comprehensive subsidence that fully covers the foundations and construction of the building that is designed and approved by a licensed structural engineer. 
  • Garden and leisure equipment. 
  • Goods used for business purposes. 
  • Theft of contents being transported. 
  • Extended liability. 
  • Accidental breakage cover. 
  • Veld fires liability

Advantages of OUTsurance Home Contents Insurance

  • Home contents are covered against loss or damage from natural acts and unintentional acts.
  • The product comes with personal liability cover.
  • Cover amount on home contents can be optimised based on the actual cost of home contents.
  • Optional covers are available to enhance your OUTsurance home contents insurance.
  • Damage or loss caused by a power surge on home contents is covered by the product.

Disadvantages of OUTsurance Home Contents Insurance

  • Home Contents that are kept in a building that doesn’t have dwellers are not covered.
  • The policyholder is not covered for personal liability against household members and domestic employees.


The OUTsurance home contents insurance provides comprehensive coverage that anyone can use. Women can supplement their insurance coverage with additional benefits that cover items such as handbags. However, the insurance products have their own limitations and do not cover certain occurrences. Nonetheless, in terms of product offering and the list of occurrences covered, the product is one of the best in South Africa.

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