- SARS introduces USSD services to streamline tax affairs management for taxpayers.
- Taxpayers can update their contact information through SARS eFiling, SARS MobiApp, or by booking an appointment.
- SARS aims to improve the overall taxpayer experience by offering convenient and accessible services.
The South African Revenue Service (SARS) has introduced USSD services to make it even easier for taxpayers to manage their tax affairs. In an effort to streamline the process and ensure users have their correct information on file, SARS has provided detailed guidelines on how to update contact details and other personal information.
If a taxpayer’s cell phone number or other relevant information does not match the details SARS has on file, there are several convenient channels to update this data:
- SARS eFiling: The SARS eFiling website (https://www.sarsefiling.co.za/) is a secure and user-friendly platform for taxpayers to manage their tax affairs online. Users can simply log in to their eFiling profile, navigate to their personal information section, and update their contact details as needed.
- SARS MobiApp: Taxpayers who prefer to manage their tax affairs on the go can download the SARS MobiApp for their smartphones. The app provides a convenient and secure way to access tax services, including updating contact details, submitting tax returns, and making payments. The SARS MobiApp is available for both Android and iOS devices.
- Booking an appointment: For taxpayers who need assistance or prefer in-person services, SARS offers the option to book an appointment online. Appointments can be scheduled through the SARS eBooking tool (https://tools.sars.gov.za/SARSeBooking). Once an appointment is confirmed, taxpayers can visit their nearest SARS branch to update their contact information with the help of a SARS consultant.
SARS is committed to making tax compliance as simple and hassle-free as possible. By offering a range of services to accommodate different taxpayer preferences, they are working to improve the overall taxpayer experience. The introduction of the SARS USSD services is another step in achieving this goal.
