Categories: NewsReviews

Paws24 Pet Insurance Review 2024

Published by
Nonhlanhla

The Paws24 Pet Insurance Cover is an insurance policy that starts at R89.00 per month and provides coverage for various types of pets. The annual cover limit for Paws24 pet insurance ranges from R14,000.00 to R116,600.00, with the highest payable premium being R1,199.00.

Paws24 pet insurance offers several plans to choose from, each with its own set of add-ons. The add-ons start at R36.00 per month for each plan.

The Paws24 pet insurance cover includes five plans, namely the Accidental, Basic, Standard, Superior, and Ultimate plans. Let’s discuss each plan in detail:

Paws24 Accidental Plan

The Paws24 Accidental Plan provides coverage for accidental injuries to pets insured under the plan. It has a monthly premium of R89.00 and an annual cover limit of R14,000.00. The accidental plan covers accidental injuries up to R5,550.00 per claim.

In addition, the plan includes third-party liability coverage with a maximum cover amount of R138,800.00. Paws24 covers the legal liability incurred by a pet covered by the plan for third-party property and belongings.

Accidental claims have no waiting period, and the accidental plan is activated immediately after subscription. An excess payment of 10% of the claim amount applies to accidental claims, with a minimum excess amount of R200.00.

The plan covers the cost of prescribed medication up to a maximum annual limit of R2,780.00. Prescription medication must be prescribed by a qualified veterinarian, and each claim is limited to a maximum amount of R415.00.

Radiology and pathology treatments and diagnoses are covered up to a maximum of R2,780.00 per year, with a claim limit of R835.00 per claim.

The Paws24 Accidental Plan also covers surgical costs, with a limit of R1,390.00 per claim and no annual surgery limit. Hospitalization costs are covered up to R2,780.00 per year, with a claim limit of R835.00.

To optimize the accidental plan, optional add-ons can be added. Let’s discuss the optional add-ons for the accidental plan:

Paws24 Accidental Plan Optional Add-Ons

Sub-limit Buster: This add-on eliminates the annual limit when making a claim. It requires an additional premium of 50% on the accidental plan to be activated.

Excess Waiver Benefit: With this add-on, the policyholder is exempt from paying the 10% excess fee or the minimum excess payment amount of R200.00. It is available on the accidental plan for an additional premium of R36.00.

Funeral Support Benefit: The funeral support benefit contributes towards the cost of burial or cremation of a pet insured under the accidental plan, covering up to R2,420.00.

Paws24 Basic Plan

The Paw24 Basic Plan is a pet insurance policy that covers accidental injuries and partial illness. It is available for R199.00 per month and has an annual spending limit of R25,000.00.

Accidental injuries are covered up to R8,400.00, making this policy one of the most generous in South Africa for accidental claims. The basic plan also includes third-party liability coverage, with a maximum legal liability cover of R208,200.00.

Accidental claims under the basic plan have no waiting period, but there is a 30-day waiting period for illness claims. The maximum cover limit for illness claims is R4,200.00.

An excess payment of 10% applies to all claims for accidental injuries, with a minimum excess of R200.00.

The basic plan of Paws24 Pet Insurance covers prescription medication with an annual limit of R2,780.00. The claim limit for prescription medication is R555.00 per claim.

Surgeries are covered for R2,100.00 per claim with no annual limit. The plan also covers the cost of hospitalization up to an annual limit of R2,780.00 and a per claim limit of R970.00.

Radiology and pathology treatment and diagnosis costs are covered up to an annual limit of R2,780.00. The per claim limit for radiology and pathology treatment and diagnosis is R835.00.

To enhance the basic plan, optional add-ons can be included at an additional cost. Let’s explore the available add-ons for the basic plan:

Paws24 Basic Plan Optional Add-Ons

Sub-limit Buster: By paying an additional 50% premium on the basic plan, the Sub-limit Buster can be added. This benefit removes all sub-limits from the basic plan.

Excess Waiver Benefit: The Excess Waiver benefit is available for an additional premium of R36.00 on the basic plan. It eliminates the need to pay the 10% excess on all claims, including the applicable minimum excess amount.

Funeral Support Benefit: The Funeral Support benefit provides burial and cremation cover at an additional premium on the basic plan. It channels up to R2,420.00 in cash towards the burial or cremation of a covered pet.

Paws24 Standard Plan

The Standard plan, available for a monthly premium of R349.00, covers accidental injuries and illnesses that a pet may suffer. It has an annual cover limit of R35,000.00.

All claims on the Standard plan require a 10% excess payment and a minimum excess fee of R200.00. Claims for illnesses for pets younger than 6 months incur an additional excess fee of R300.00.

There is a 30-day waiting period for illness claims when subscribing to the product. Illnesses are covered up to R11,800.00 per claim on the Standard plan.

Accidental injuries have no waiting period, and coverage begins immediately after subscription. Accidental injuries are reimbursed up to R11,800.00 per claim. The plan also includes third-party liability coverage of up to R208,200.00.

Prescription medication prescribed by a veterinarian is covered up to R2,780.00 per year. The claim limit for prescription medication is R695.00 per claim.

Surgical costs are also covered by the Standard plan, with a claim fee of R4,200.00 per claim. There is no annual limit on surgical claims. The cost of a pet’s hospitalization has an annual limit of R2,780.00 and a per claim limit of R1,110.00.

The plan covers radiology diagnoses up to an annual limit of R2,780.00 and a per claim limit of R935.00. Pathology treatment and diagnosis costs are covered up to an annual limit of R2,780.00 and a per claim limit of R955.00.

Paws24 Standard Plan Optional Add-Ons

Excess Waiver Benefit: The Excess Waiver benefit eliminates the need for the policyholder to pay an excess fee when making a claim. By adding this benefit to the Standard plan, the policyholder won’t have to pay a 10% excess fee. The additional monthly premium for this add-on is R36.00.

Sub-limit Buster: The Sub-limit Buster benefit can be added to the Standard plan for an additional premium of 50% of the Standard plan premium. This benefit removes the sub-limits on the Standard plan.

Funeral Support Benefit: The funeral support benefit provides coverage of up to R2,420.00, which is paid towards the burial or cremation of the pet insured under the Standard plan.

Paws24 Superior Plan

For a monthly premium of R479.00, the Paws24 Superior plan is a comprehensive pet insurance plan that covers pets against illnesses, accidental injuries, hereditary conditions, and day-to-day care. The Superior plan has an annual cover limit of R69,500.00.

When filing a claim, an excess payment of 10% of the claim amount is payable, with a minimum excess amount of R200.00, except for wellness benefits, which do not require an excess fee. Pets under the age of 6 months are subject to an additional excess fee of R300.00 when filing a claim.

Accidental injuries are covered up to R13,900.00 per claim, and there is no waiting period for accidental injuries. Coverage for accidental injuries begins immediately after enrolling in the Superior plan.

Illnesses are covered up to R13,900.00 per claim for covered illnesses. There is a 30-day waiting period for illnesses, after which the R13,900.00 per claim benefit is activated.

Treatment for hereditary conditions is covered up to R2,780.00 per year, with a per-claim limit of R1,110.00. A 12-month waiting period applies to hereditary conditions.

Wellness benefits such as nail trimming, dental check-ups, deworming, flea control, microchipping, and more are covered up to an annual limit of R2,100.00 and a per-claim limit of R555.00. A 60-day waiting period applies to wellness benefits.

The cost of surgery is covered by the plan for up to R6,900.00 per claim. Hospitalization costs are covered for an annual limit of R2,780.00, with a per-claim limit of R1,390.00.

The Superior plan offers optional add-ons to enhance the coverage, which are discussed below.

Paws24 Superior Plan Optional Add-Ons

Sub-limit Buster: With a Sub-limit Buster, policyholders can remove sub-limits on their medical expenses. Sub-limits on radiology diagnosis, pathology treatment and diagnosis, prescription medication, surgery, wellness benefits, and hereditary conditional treatment can be removed by paying an additional 50% of the Superior plan premium.

Excess Waiver Benefit: The Excess Waiver benefit removes the need to pay an excess fee when making a claim. This add-on can be added to the Superior plan for a monthly premium of R36.00.

Funeral Support Benefit: The funeral support benefit pays up to R2,420.00 towards the cost of a burial or cremation.

Paws24 Ultimate Plan

For a monthly premium of R1,199.00, the Paws24 Ultimate Plan provides coverage for accidental injuries, illnesses, day-to-day care, and hereditary conditions. This plan has the highest maximum annual cover limit among all the plans offered by Paws24, which is R116,600.00.

The Paws24 Ultimate plan covers various surgeries including cruciate ligament surgery, luxating patella surgery, hip, shoulder, and elbow surgery. There are no annual or per-spend limits for these surgeries, but a 50% copayment is required for all surgeries.

Wellness benefits have an annual limit of R2,340.00 and a per-claim limit of R2,340.00. These benefits have a 60-day waiting period after policy activation.

Treatment for hereditary conditions is covered up to an annual limit of R2,920.00, with a per-claim spend limit of R2,920.00. Claims for hereditary conditions are subject to a 12-month waiting period.

Accidental injuries are covered up to R40,800.00 per claim with no waiting period on the Ultimate plan. Illnesses are also covered up to R40,800.00 per claim, but a waiting period of 60 days applies to illness claims.

Advantages of Paws24 Pet Insurance

  • Variety of plans to choose from.
  • Each plan offers its own distinct set of benefits.
  • Optional add-ons are available.
  • Coverage for hereditary conditions is provided in certain plans.
  • Policyholders receive a 15% discount on premiums when insuring multiple pets.
  • Premiums for the Accidental plan are very low.
  • No waiting period for accidental injuries on all plans.

Disadvantages of Paws24 Pet Insurance

  • Pre-existing conditions are not covered.
  • Each claim is subject to an excess payment, except for wellness benefits or if an excess waiver is added to a pet insurance plan.

Conclusion

Paws24 pet insurance offers a wide range of plans, each with its own unique benefits. The plans can be supplemented with optional add-ons, allowing policyholders to maximize the value of their coverage without sacrificing benefits.

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Nonhlanhla

Nonhlanhla P Dube is a senior news reporter. Nonhlanhla is a student of International Relations at the University of South Africa. She reports primarily on personal finance and economics. You can contact her on: Email: nonhlanhla@rateweb.co.za