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South African Retailers Demand Action Against Chinese E-commerce Giants

  • Concerns Over Tax Loopholes: South African retailers urge government action against perceived tax loopholes exploited by Chinese e-commerce giants like Temu and Shein to ensure fair competition in the local market.
  • Rapid Expansion of Temu: Temu, backed by PDD Holdings, rapidly expands in South Africa, offering affordable products and free delivery, challenging established players despite concerns over logistics and pricing.
  • Growing Competition in E-commerce: With Temu's entry and Amazon's impending arrival, South Africa's e-commerce market anticipates significant growth, prompting calls for regulatory reforms to protect local businesses and…
Published by
Miriam Matoma


South African retailers are sounding the alarm, calling on the government to address tax loopholes they claim are being exploited by Chinese e-commerce giants like Temu and Shein, as these platforms rapidly expand their presence in the country. This move comes amidst concerns over fair competition and market integrity, particularly in the local retail sector.

Etienne Vlok, a national industrial policy officer for the Southern African Clothing and Textile Workers Union, emphasized the need for urgent reforms in tax regulations, particularly concerning small item imports. Vlok stressed that such changes are crucial to level the playing field for local businesses and ensure fair competition.

However, Chinese retailer Temu refuted allegations that it is leveraging tax loopholes, particularly the de minimis rule, which allows low-value goods to enter South Africa without undergoing customs declarations or duties. Kieran Powell, a spokesperson for Temu, highlighted the company’s emphasis on supply chain efficiencies and operational prowess as the driving forces behind its rapid expansion and market acceptance.

Powell reiterated Temu’s openness to policy adjustments that align with consumer interests, emphasizing the importance of fair and transparent regulations in shaping competitive business dynamics.

Temu’s entry into the South African market in January 2024 has stirred significant competition by offering affordable products and free delivery, challenging established players. As a subsidiary of PDD Holdings, which also owns Pinduoduo, a leading e-commerce platform in China, Temu brings substantial global experience and resources to the South African market.

Product pricing on Temu’s platform typically ranges from R10 to R300, with some higher-end items surpassing the R1,000 mark. Despite logistical challenges, including delivery times averaging between 6 to 20 days through its logistics partner, Fastway, Temu has rapidly gained traction in South Africa. Its mobile app has already climbed the ranks, securing a top-three position among free apps on both the Apple App Store and Google Play Store.

Meanwhile, Shein, another prominent Chinese e-commerce player, holds the fifth position among the top ten e-commerce companies in South Africa, further intensifying competition in the market.

The emergence of Temu and the impending entry of Amazon later this year signal significant growth prospects for the South African e-commerce landscape. With the market poised for expansion, stakeholders are advocating for proactive measures to safeguard local businesses and ensure a level playing field in the increasingly competitive digital marketplace.

As South African retailers continue to voice their concerns and advocate for regulatory reforms, the government faces mounting pressure to address tax loopholes and implement policies that foster fair competition and sustainable growth in the e-commerce sector.

This article draws upon insights from Bloomberg and highlights the evolving dynamics shaping South Africa’s retail landscape amidst the rise of global e-commerce giants.

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Miriam Matoma

Miriam is a freelance writer, she covers economics and government news for Rateweb. You can contact her on: Email: miriam@rateweb.co.za Twitter: @MatomaMiriam