RAF Turnaround Strategy Saves Billions

RAF Turnaround Strategy Saves Billions, Accelerates Claims Settlements

  • The Road Accident Fund (RAF) has achieved significant success with its turnaround strategy, notably reducing legal costs by 75% and settling claims within 120 days, marking a major improvement in efficiency.
  • The introduction of the RAF contact center has enhanced accessibility and transparency for claimants, allowing them to access critical information and verify payments without relying solely on legal representatives.
  • Legislative amendments to the current RAF Act are underway, aimed at refining benefits and payment structures to ensure equitable distribution, demonstrating the government’s commitment to improving the fund’s effectiveness and supporting accident victims.

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