Twitter Takes Action Against DM Spam: Verified Users Affected

  • Twitter introduces a new setting to combat spam in Direct Messages.
  • Messages from Verified users, whom the recipient does not follow, will be redirected to the Message Request inbox instead of the main inbox.
  • The update raises concerns for journalists who may find it more difficult to contact sources or receive permission to use tweets.

In an effort to combat spam and improve user experience, Twitter has unveiled a significant change to its messaging system. Starting from today, Twitter will implement a new setting aimed at reducing spam in users’ Direct Message (DM) inboxes. The update will involve redirecting messages from Verified users, whom the recipient does not follow, to the “Message Request” inbox instead of the main inbox. Going forward, only messages from users whom one follows will appear in the primary inbox. These changes will be applicable to all users who have opted to receive messages from anyone.

Until now, Twitter users could only receive DMs from others if they had explicitly chosen to accept messages from anyone in the platform’s Settings or if the senders were Verified users who had subscribed to Twitter’s paid service. Additionally, users could also receive DMs if they had previously initiated conversations with others.

The decision to shift messages from Verified users to the Message Request inbox, unless the recipient follows them, highlights a significant flaw in Twitter’s new verification system. Originally intended to identify public figures, celebrities, journalists, and notable individuals, verification lost its exclusivity when Twitter allowed anyone with a credit card to purchase the blue checkmark, thus diminishing its significance.

This latest update serves as an acknowledgment from Twitter that the platform has been grappling with a spam problem originating from Verified users flooding users’ main inboxes. By relocating these messages, Twitter implicitly admits to the presence of a Verified user spam issue.

Twitter emphasized that users who still wish to receive DMs from Verified users in their main inbox can manually switch back to that setting at any time after the changes take effect.

However, the implementation of these changes may pose challenges for journalists who often rely on contacting sources for additional information or seeking permission to use tweets. Journalists lost their verification badges under the leadership of Elon Musk and, even if they choose to pay for verification, their DMs will now be directed to the Message Requests folder, potentially resulting in unseen messages.

While some users have raised concerns about spam, both from Verified users and others, it should be noted that the recent update does not directly address the spam issue. Instead, it simply relocates those messages to a different folder.

Elon Musk, who acquired Twitter for a staggering $44 billion last year, previously emphasized his commitment to reducing spam and bots on the platform. However, a recent report by The Wall Street Journal revealed that fake and spam accounts continue to be persistent problems. The report also indicated that bot activity has remained largely unchanged since Musk’s takeover, according to one measure of bot activity.

Musk, on the other hand, claimed just last month that Twitter had successfully eliminated at least 90% of scams and spam on the platform.

Visited 1 times, 1 visit(s) today

Stay ahead in the financial world – Sign Up to Rateweb’s essential newsletter for free. Get the latest insights on business trends, tech innovations, and market movements, directly to your inbox. Join our community of savvy readers and never miss an update that could impact your financial decisions.

Do you have a news tip for Rateweb reporters? Please email us at


Start trading with a free $30 bonus

Trade stocks, forex, commodities, metals and CFDs on stock indices with an internationally licensed and regulated broker. For all clients who open their first real account, XM offers a $30 trading bonus without any initial deposit needed. Learn more about how you can trade over 1000 instruments on the XM MT4 and MT5 platforms from your PC and Mac, or from a variety of mobile devices.


Personal Financial Tools

Below is a list of tools built to assist South Africans to make the best financial decisions:



South Africa’s primary source of financial tools and information

Contact Us


Rateweb strives to keep its information accurate and up to date. This information may be different than what you see when you visit a financial institution, service provider or specific product’s site. All financial products, shopping products and services are presented without warranty. When evaluating offers, please review the financial institution’s Terms and Conditions.

Rateweb is not a financial service provider and should in no way be seen as one. In compiling the articles for our website due caution was exercised in an attempt to gather information from reliable and accurate sources. The articles are of a general nature and do not purport to offer specialised and or personalised financial or investment advice. Neither the author, nor the publisher, will accept any responsibility for losses, omissions, errors, fortunes or misfortunes that may be suffered by any person that acts or refrains from acting as a result of these articles.